1. Acceptance of Terms
By making a purchase, rental, or using the facilities at EleVee Alam Sutera (“Property”), you acknowledge that you have read, understood, and agreed to all the terms and conditions set forth in this document.
2. Property Information
EleVee Alam Sutera is a premium residential development located in the Alam Sutera area, Tangerang, offering facilities and services as described in marketing materials and purchase agreements.
3. Booking and Payment
3.1 All bookings must be made through official agents or representatives of EleVee Alam Sutera.
3.2 Payments must be made according to the schedule and methods agreed upon in the contract. Late payments may incur penalties as stipulated.
3.3 Prices and promotions are subject to change without prior notice unless confirmed in a written agreement.
4. Buyer/Tenant Rights and Obligations
4.1 Buyers or tenants must comply with all regulations applicable within EleVee Alam Sutera.
4.2 Structural modifications to units are prohibited without prior written consent from the management.
4.3 Buyers/tenants are responsible for damages caused by negligence during their ownership or tenancy.
5. Use of Facilities
Common facilities such as parks, swimming pools, and sports areas are available for residents’ use according to established rules. Management reserves the right to restrict access for maintenance or emergencies without prior notice.
6. Maintenance and Repairs
6.1 The management is responsible for maintenance of common areas and property infrastructure.
6.2 Repairs of individual units are the responsibility of the owner unless otherwise stated in the agreement.
7. Cancellation and Refunds
7.1 Cancellation of bookings or contracts must follow applicable procedures and may be subject to cancellation fees.
7.2 Refunds will be processed in accordance with terms specified in the sales or lease agreement.
8. Force Majeure
EleVee Alam Sutera shall not be held liable for delays or failures in fulfilling obligations due to circumstances beyond its control such as natural disasters, government regulations, or other emergencies.
9. Privacy and Data Security
All personal data provided by buyers or tenants will be kept confidential in accordance with EleVee Alam Sutera’s privacy policy and applicable laws.
10. Dispute Resolution
Any disputes arising from transactions or property use will first be resolved amicably. If no agreement is reached, disputes will be settled through legal channels under the laws of the Republic of Indonesia.
11. Amendments
EleVee Alam Sutera reserves the right to amend these terms and conditions at any time with written notification to the relevant parties.